Privacy Policy

Last updated: 01/06/2025

1. Introduction

D'AMORE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

• Name and contact details

• Email address and phone number

• Delivery address

• Payment information (processed securely)

2.2 Usage Information

• Website usage data

• IP address and browser information

• Cookies and tracking technologies

3. How We Use Your Information

3.1 Primary Uses

• Process and fulfill your orders

• Communicate about your orders and deliveries

• Provide customer support

• Send promotional materials (with consent)

3.2 Legal Basis

We process your data based on:

• Contract fulfillment

• Legitimate business interests

• Your consent

• Legal obligations

4. Information Sharing

4.1 Third Parties

We may share your information with:

• Delivery partners

• Payment processors

• Marketing service providers

• Legal authorities (when required)

4.2 Data Protection

• We do not sell your personal information

• All third parties are bound by confidentiality agreements

• Data transfers are protected by appropriate safeguards

5. Data Security

5.1 Security Measures

• Encryption of sensitive data

• Secure payment processing

• Regular security audits

• Access controls and authentication

5.2 Data Retention

• Personal data is retained only as long as necessary

• You can request deletion of your data

• Some data may be retained for legal compliance

6. Your Rights

Under UAE data protection laws, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to processing

• Data portability

7. Cookies and Tracking

7.1 Cookie Usage

We use cookies to:

• Improve website functionality

• Remember your preferences

• Analyze website usage

• Provide personalized content

7.2 Cookie Management

• You can control cookies through browser settings

• Some features may not work without cookies

• Essential cookies cannot be disabled

8. Marketing Communications

8.1 Opt-in and Opt-out

• Marketing emails require your consent

• You can unsubscribe at any time

• We respect your communication preferences

9. Children's Privacy

• Our services are not intended for children under 13

• We do not knowingly collect children's personal information

• Parents can contact us to remove any inadvertently collected data

10. International Transfers

• Your data may be transferred outside the UAE

• All transfers are protected by appropriate safeguards

• We ensure adequate protection for your data

11. Updates to This Policy

• We may update this policy periodically

• Changes will be posted on our website

• Continued use implies acceptance of changes

12. Contact Us

For privacy-related questions or requests:

• Email: privacy@damore.ae

• Phone: +971 52 551 7364

• Address: Dubai, United Arab Emirates

You can also contact our Data Protection Officer at: dpo@damore.ae